Last updated: May 2026 · FreeWheel Expeditions, Haldwani, Uttarakhand
FreeWheel Expeditions ("FreeWheel", "we", "us", "our") is a proprietorship registered under GST and the applicable Shop and Establishment Act, operating from Haldwani, Uttarakhand, India. We organise self-drive overlanding expeditions and operate the website at freewheelexpeditions.in.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, register an account, book an expedition, or interact with us in any way. By using our services, you consent to the practices described in this Policy.
For privacy-related queries, contact us at: hello@freewheelexpeditions.in
| Data | How it is collected |
|---|---|
| Full name | Account registration, booking form, physical participation form |
| Email address | Account registration, newsletter subscription, booking, contact form |
| Phone / WhatsApp number | Account registration, booking form, contact form |
| City / location | Account registration (optional) |
| Payment reference (UTR) | Booking payment confirmation — we do not store card or UPI credentials |
| Vehicle details | Booking form (type of vehicle, self-drive or seat-sharing) |
| Profile photo | Dashboard — optional, uploaded by you |
| Blog content | Community dashboard — content you voluntarily submit for publication |
| Comments | Blog comment form — name, email, comment text |
| Usage data | Automatically via cookies and server logs — pages visited, time spent, device type, browser, approximate location via IP |
| Communications | Emails and WhatsApp messages you send to us |
We do not collect or store sensitive personal data such as government ID numbers, financial account numbers, passwords (these are managed securely by our authentication system), or health data beyond what you voluntarily share with us in the context of expedition preparation.
We use the data we collect for the following purposes:
We do not use your data for automated decision-making or profiling in ways that have a legal or significant effect on you.
Your data is stored and processed using the following third-party services:
We do not sell, rent, or trade your personal data to any third party for marketing purposes.
Our website uses cookies — small text files stored in your browser — for the following purposes:
You can control cookies through your browser settings. Disabling cookies may affect some website functionality, including account login.
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law:
You may request deletion of your account data at any time (see Section 7). However, we may retain certain records as required by law or for the protection of our legal rights.
Subject to applicable Indian law (including the Digital Personal Data Protection Act, 2023, to the extent applicable), you have the right to:
To exercise any of these rights, contact us at hello@freewheelexpeditions.in. We will respond within 30 days.
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. These include:
No method of transmission over the internet is 100% secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security.
FreeWheel expeditions are restricted to persons aged 18 years and above. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted data to us, please contact us immediately at hello@freewheelexpeditions.in and we will delete it.
We may update this Privacy Policy from time to time. Updates will be published on this page with a revised date. Continued use of our website or services after any change constitutes acceptance of the updated Policy.
For any questions, requests, or grievances related to this Privacy Policy or the handling of your personal data:
We aim to respond to all privacy-related queries within 30 days.